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Return Policy

Thank you for choosing to shop with us at Jade Breanne Collective. We want you to be completely satisfied with your purchase. Please read our return policy carefully to understand your options for returns and exchanges.

Returns Eligibility: 

Both prints and original paintings can be returned within 30 days of the purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

 

Condition of Items: 

To be eligible for a return, all items must be in the same condition they were sent in. This includes the original packaging and any accompanying paperwork. Please ensure that the items are carefully repackaged to avoid damage during return shipping.

 

Late Returns: 

Returns initiated after the 30-day period from the original purchase date will not be eligible for the original credit. In such cases, the customer will be responsible for covering the return shipping fees back to the original delivery address.

 

Return Shipping Fees: 

The customer is responsible for the cost of shipping the returned items. We recommend using a trackable and insured shipping method to ensure the safe return of the items.

 

Damaged Items during Shipping: 

In the unfortunate event that your item is damaged during shipping, please contact us immediately. Return the damaged item to us, and upon verification, we will issue a full refund for the purchase amount.

 

Refund Process:

Refunds will be processed only if the returned item is received in its original condition with all the necessary papers and packaging. Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed using the original payment method within a reasonable timeframe.

 

Non-Refundable Deposits: 

Please note that all deposits made for commissioned artwork are non-refundable. This is to compensate the artist for their time and efforts in creating a unique piece of art specifically for you.

Shipping Policy

Processing Time: 

Once an order is placed, it takes us 2-4 business days to process and ship the painting. During this time, we carefully pack the painting to ensure it arrives in perfect condition. For print orders, please allow up to 2 weeks or more for us to prepare and ship the order.

Shipping Time within Canada: 

Once the painting has been shipped, it typically takes 4-7 business days for it to arrive at the shipping address within Canada. However, please note that delivery times may vary depending on the location of the recipient and any unforeseen circumstances that may arise.

International Shipping Time: 

For international shipments, delivery times can take up to 10 business days or more depending on the destination country. Please be aware that any customs or duties fees that may be imposed by the recipient's country are the responsibility of the recipient.

Shipping Method: 

We use reliable and trusted shipping carriers to ensure your painting arrives in a timely and safe manner.

Shipping Costs: 

Shipping costs vary depending on the shipping destination and the size and weight of the painting. These costs will be calculated and displayed during the checkout process.

Please note that delivery times may be longer during peak holiday periods or due to unforeseen circumstances such as extreme weather conditions or natural disasters.

If you have any questions or concerns about our shipping policy, please feel free to contact us.

Privacy Policy

Privacy Policy
At Jade Breanne Collective, accessible from https://www.jadebreannecollective.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Jade Breanne Collective and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Jade Breanne Collective. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

 

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

 

Log Files

Jade Breanne Collective follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Jade Breanne Collective uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Jade Breanne Collective.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Jade Breanne Collective, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

 

Note that Jade Breanne Collective has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Jade Breanne Collective's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Jade Breanne Collective does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Disclaimer: By submitting your email to us, you acknowledge and agree that you are opting in to receive email marketing communications from us. You may receive promotional offers, newsletters, updates, and other marketing materials from us. You may choose to unsubscribe from our email marketing at any time by clicking the "unsubscribe" link provided in the footer of our emails. Please note that even if you choose to unsubscribe, we may still send you important transactional or administrative messages related to your account or our services.

** This website is designed by Maggie Isley - https://maggieisley.com

 

** And developed by Amarnath Muchandi - https://creatoramarnath.com

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